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Legal Notice

SEE LEGAL

INTRODUCTION

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), PORTO TEAM SLU informs that it is the owner of the website. In accordance with the requirements of article 10 of the aforementioned Law, PORTO TEAM SLU reports the following data:

RAZÓN SOCIAL PORTO TEAM SLU
NIF B57305427
DIRECCIÓN
POSTAL		 TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
DIRECCIÓN
ELECTRÓNICA		 reservas@hostalportocolom.com
TELÉFONOS 971 825 323
REGISTRO
MERCANTIL		 tomo …………….., folio …………….., hoja …………….. e inscripción ……………..
OBJETO
PRINCIPAL		 reserva de alojamientos y servicios vacacionales
 

USER AND REGIME OF RESPONSIBILITIES

Browsing, accessing and using the PORTO TEAM SLU website confers the status of user, by which you accept, by browsing the PORTO TEAM SLU website, all the conditions of use established here without prejudice to the application. of the corresponding regulations of mandatory legal compliance as the case may be.

The PORTO TEAM SLU website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

▪ The veracity and legality of the information provided by the user in the forms issued by PORTO TEAM SLU for access to certain content or services offered by the website.
▪ The use of the information, services and data offered by PORTO TEAM SLU contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or the operation of the website itself.

LINK POLICY AND EXEMPTIONS OF LIABILITY PORTO TEAM SLU is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type control over the content of other sites on the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites other than its property that can be accessed through the links.

PORTO TEAM SLU declares that it has adopted all necessary measures to avoid any harm to the users of its website, which may arise from browsing its website. Consequently, PORTO TEAM SLU is not responsible, in any case, for any damage that the user may suffer due to Internet browsing.

MODIFICATIONS

PORTO TEAM SLU reserves the right to make any modifications it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as well as in its conditions of use, or in the general contracting conditions. These modifications may be made through its website in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones.

INTELLECTUAL AND INDUSTRIAL PROPERTY PORTO TEAM SLU, by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by PORTO TEAM SLU. They will, therefore, be works protected as intellectual property by the Spanish legal system, with both Spanish and Community regulations in this field, as well as international treaties related to the matter and signed by Spain, being applicable to them.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. any support and by any technical means, without the authorization of PORTO TEAM SLU.

The user agrees to respect the Intellectual and Industrial Property rights owned by PORTO TEAM SLU. You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is, solely and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of PORTO TEAM SLU.

SSL CERTIFICATE (SECURE SOCKETS LAYER) The SSL CERTIFICATE provides authentication, privacy and security of information between PORTO TEAM SLU and the user.

PORTO TEAM SLU has a security certificate that is used by SSL CERTIFICATE to make secure connections.

In this process, several parameters are established to make the connection securely and it is established using pre-established keys, encoding and decoding all data sent until the connection is closed.

LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION PORTO TEAM SLU also reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content, or for non-compliance with these conditions.

The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. PORTO TEAM SLU is domiciled in ILLES BALEARS, Spain.

Contracts concluded electronically in which a consumer participates as a party will be presumed to have been concluded in the place where the consumer has his or her habitual residence.

Electronic contracts between businessmen or professionals, in the absence of an agreement between the parties, will be presumed to have been concluded in the place where the service provider is established.

Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa. eu/consumers/odr/

SOCIAL NETWORKS PRIVACY POLICY

In accordance with the provisions of the current and applicable regulations on the protection of personal data and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), PORTO TEAM SLU informs users that it has proceeded to create a profile on the Social Networks Facebook and Twitter, with the main purpose of advertising its products and services.

PORTO TEAM SLU data:

  • NIF: B57305427
  • ADDRESS: TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
  • EMAIL: reserva@hostalportocolom.com
  • WEB: https://www.hostalportocolom.com/
    The user has a profile on the same Social Network and has decided to join the page created by PORTO TEAM SLU, thus showing interest in the information that is advertised on the Network. By joining our page, you provide us with your consent for the processing. of those personal data published in your profile. The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy. PORTO TEAM SLU has access to and processes the user’s public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any treatment system.

Rights of interested parties
In relation to the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, which you have and which can be exercised before PORTO TEAM SLU, in accordance with the RGPD, you must take into account the following nuances:

  • Right of Access: It is the right of the user to obtain information about their specific personal data and the processing that has been carried out or carried out, as well as the information available about the origin of said data and the communications made or planned for them. .
  • Right to Rectification: It is the right of the affected person to have data modified that turns out to be inaccurate or incomplete. It can only be satisfied in relation to information that is under the control of PORTO TEAM SLU, for example, deleting comments published on the page itself, images or web content containing personal data of the user.
  • Right to Limitation of processing: It is the right to limit the purposes of the processing originally intended by the data controller.
  • Right of Deletion: It is the right to delete the user’s personal data, except as provided in the RGPD itself or in other applicable regulations that determine the obligation to preserve them, in a timely manner.
  • Right to portability: The right to receive the personal data that the user has provided, in a structured, commonly used and machine-readable format, and to transmit it to another person responsible.
  • Right to Oppose: It is the user’s right to have their personal data not processed or to have their processing ceased by PORTO TEAM SLU.

PORTO TEAM SLU will carry out the following actions:

  • Access to public profile information.
  • Publication in the user profile of all information already published on the PORTO page TEAM SLU.
  • Send personal and individual messages through the Social Network channels.
  • Page status updates to be posted to the user’s profile.

The user can always control their connections, delete content that no longer interests them and restrict who they share their connections with, to do so they must access their privacy settings.

Publications

The user, once joined to the PORTO TEAM SLU page, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether texts, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , PORTO TEAM SLU reserves the right to immediately remove the content, and may request the permanent blocking of the user.

PORTO TEAM SLU will not be responsible for the content freely published by a user.

The user must keep in mind that their publications will be known by other users, so they themselves are primarily responsible for their privacy.

The images that may be published on the page will not be stored in any processing system by PORTO TEAM SLU, but they will remain on the Social Network.

Contests and promotions

PORTO TEAM SLU reserves the right to hold contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this purpose, will be published therein. Always complying with the LSSI-CE and any other applicable standard.

The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.

Advertising

PORTO TEAM SLU will use the Social Network to advertise its products and services. In any case, if it decides to process your contact data to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the RGPD and the LSSI-CE.

Recommending the PORTO TEAM SLU page to other users so that they can also enjoy the promotions or be informed of its activity will not be considered advertising.

Below we detail the link to the privacy policy of the Social Network:

  • Facebook: https://es-es.facebook.com/privacy/explanation
  • Twitter: https://twitter.com/privacy

GENERAL RESERVATION CONDITIONS

Pre-booking information
These General Reservation Conditions (hereinafter General Conditions) will regulate the commercial relationship that arises between PORTO TEAM SLU and the user or client due to the contract made through the forms that PORTO TEAM SLU makes available on its website https: https://www.hostalportocolom.com/

Booking through the PORTO TEAM SLU websites implies the express acceptance, by the client or user of the pages, of these conditions, as well as the conditions of use established for the navigation of the user through the pages owned by PORTO TEAM SLU.

These conditions shall apply without prejudice to the application of the legal regulations on the matter that are applicable in each case.

The General Contracting Conditions regulate the distance booking relationship between PORTO TEAM SLU and the user or client, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Contracting Conditions, Law 3/2014, of 27 March, which modifies the revised text of the General Law for the Defence of Consumers and Users, Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of 15 January, on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce.

PORTO TEAM SLU reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through its websites, by any means admissible by law and shall be binding during the time they are published on the website and until they are not validly modified by subsequent modifications. However, PORTO TEAM SLU reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems appropriate, announcing them in due time and form.

All the contents of the website are in Spanish, English and German.

PORTO TEAM SLU informs that the booking procedure through its web pages is detailed in the corresponding section for the formalisation of the booking.

PORTO TEAM SLU also informs that the user can access the conditions of use available on the website.

By booking with PORTO TEAM SLU through its website, the user or client expressly declares to know, understand and accept these conditions of use and the General Conditions. Likewise, the user declares to be of legal age and to have the necessary legal capacity to access the PORTO TEAM SLU websites and to contract through them. The user is responsible for treating confidentially and responsibly the identity and password obtained in the registration as a client, not being able to transfer them to another.

Once the booking has been made, the user will see the booking confirmation on the screen, which can be printed as proof of the booking made.

The booking confirmation and the booking receipt (printout made by the user) will not be valid as an invoice.

OPERATION OF THE RESERVE

Booking offer and price reference.

In compliance with current legislation and, in particular, with Law 34/2002 on information society services and electronic commerce, PORTO TEAM SLU offers information on all possible reservations, their characteristics and prices in the corresponding section for the formalisation of the reservation. Nevertheless, PORTO TEAM SLU reserves the right to withdraw, replace or change the offers offered to its clients through its website, by simply changing their content. In this way, the products and/or services offered at any given moment by the PORTO TEAM SLU website will be governed by the General Conditions in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products and/or services.

Indication of prices

Each possible reservation offered will indicate its price in Euros and whether it includes VAT or any other applicable tax. The prices indicated on the screen will be those in force at any given time, except for typographical errors. When the price is different for the aforementioned reason, PORTO TEAM SLU will inform the client, via e-mail, before proceeding to charge the reservation.

Availability

The availability of the offers offered by PORTO TEAM SLU through its website may vary depending on customer demand. Although PORTO TEAM SLU updates the database periodically, the reservation requested by the client may be full at that moment. In such a case, PORTO TEAM SLU will send an e-mail to the client informing him/her of the impossibility of the availability of the offer.

Methods of payment

PORTO TEAM SLU asks for the credit card details of the reservation holder when booking through its website, in order to guarantee the effectiveness of the reservation. We remind you that the establishment does not charge your credit card when making this reservation. The card is only used as a guarantee. The establishment reserves the right to check the validity of the credit card before the arrival of the client. The invoice corresponding to the reservation will be settled directly at the establishment, either in cash, by credit card or by any other method accepted by the establishment.

Cancellation of reservation

If the cancellation is made more than 24 hours in advance, no charge will be made by the establishment. If the cancellation is made with less than 24 hours notice, the establishment will be entitled to charge the credit card number provided for a portion of the total amount to be paid.

Withdrawal

According to the provisions of article 103 of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, supplies of services or goods made according to the consumer’s specifications or clearly personalised, or which, by their nature, cannot be returned or are likely to deteriorate or expire quickly, are exempt from withdrawal.

DATA PROTECTION

In accordance with the applicable and current legislation on data protection, PORTO TEAM SLU informs users that the personal data collected during the registration and/or booking process will be incorporated into the processing system owned by PORTO TEAM SLU, in order to process these actions by the user and manage subsequent actions derived from them.

Your data will be kept for the period of time strictly necessary to comply with the aforementioned purposes, unless there is a legal obligation to keep them.

We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and consent.

In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address mentioned above or to the e-mail address reservas@hostalportocolom.com. You may contact the competent supervisory authority to file any complaint you deem appropriate.

APPLICABLE LAW AND JURISDICTION

PORTO TEAM SLU also reserves the right to bring any civil or criminal actions it deems appropriate for improper use of its website and content or for breach of these conditions.

The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PORTO TEAM SLU is domiciled in ILLES BALEARS, Spain.

RIGHT OF WITHDRAWAL – EXTENDED INFORMATION CLAUSE FORM RIGHT OF WITHDRAWAL In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal under the provisions of Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of 16 November.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the e-mail address reservas@hostalportocolom.com.

You may contact the competent Control Authority to present the claim you consider appropriate. The sending of this form implies the formalisation of your right of withdrawal and, consequently, the termination of the obligation to perform the contract concluded between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt via the channel of communication that you have indicated on the aforementioned form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.

PORTO TEAM SLU may include in its website the following withdrawal form with the minimum content indicated:

WITHDRAWAL FORM

Date
Order received/ service
Name of person concerned
Address of the person concerned
E-mail address
Other means of contact

In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal, under the provisions of Law 3/2014 of 27 March, amending the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the e-mail address reservas@hostalportocolom.com.

You may contact the competent Control Authority to present the claim you consider appropriate.

The sending of this form implies the formalisation of your right of withdrawal and, consequently, the termination of the obligation to execute the contract entered into between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt via the channel of communication that you have indicated on the aforementioned form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.

PORTO TEAM SLU may provide the user with the following withdrawal form (DOWNLOADABLE OR PAPER FORM) with the minimum content indicated, free of charge and accessible to the user. The user must fill it in and send it to the entity in such a way that the acknowledgement of receipt can be kept.

WITHDRAWAL FORM

PORTO TEAM SLU
TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS)
971 825 323
reservas@hostalportocolom.com
I hereby give notice that I withdraw from the contract of sale of the following product/service:
Order received/ service
Name of the interested party
Address of the person concerned
E-mail address
Other means of contact

Date and place Signature of the person concerned

In accordance with the provisions of the current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated file under the responsibility of PORTO TEAM SLU in order to meet your right of withdrawal under the provisions of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November.

You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the address TONI COSTA 13 07660, CALA D’OR (ILLES BALEARS) or to the e-mail address reservas@hostalportocolom.com.

You may contact the competent Control Authority to present the claim you consider appropriate.

The sending of this form implies the formalisation of your right of withdrawal and, consequently, the termination of the obligation to execute the contract entered into between the parties. Once your request has been processed, PORTO TEAM SLU will send you an acknowledgement of receipt via the channel of communication that you have indicated on the aforementioned form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.

PORTO TEAM SLU must provide a valid email address to exercise the right of withdrawal or any other form of lasting communication.